我公司所提供的泡沫灭火剂在出厂检验过程中,严格按照GB/T15308-2006泡沫灭火剂标准中的各项技术指标和要求执行。在产品的发货时为您提供公安部消防产品合格评定中心出具的中国国家强制性产品认证证书及国家固定灭火系统和耐火构件质量监督检验中心提供的检验报告、出厂合格证、出具检验报告及消防产品身份信息等。

 

        我公司确保所提供的产品按照需方要求时间将货物送达到指定地点,如需将泡沫加注到泡沫罐内,我方将随货带上泡沫加注泵,委派技术人员到场指导加注,将泡沫灭火剂加注到泡沫罐内。若客户有其他特殊需求,由双方协调沟通后另行决定。

 

        产品在质保期内,我公司将委派有关技术人员定期回访接收用户反馈的问题,自交货之日起,每两年进行一次定期免费检验(我方去现场提取样品带回),由我公司质检部门,对此进行检验,出具检验报告并提供产品的储存、合理使用及说明,以备消防验收。

 

        在设备运行调试中,我公司将协同泡沫设备厂家会同客户相关人员进行技术交流,包括设备正确操作、常见故障排除等有关方面的问题。

 

        我公司建立有合理的售后服务管理制度,将为您提供周到、及时的售后服务,在接到贵方的电话或传真后尽快给予技术回复,如需到现场解决问题,我方在接到贵方通知后48小时内赶到现场给予解决。

 

        我公司负责到期后旧泡沫液回收处理工作,向用户发生产品更新通知书,建议用户更换新的泡沫灭火剂,确保产品质量信誉。

 

 

        The foam extinguishing agent provided by our company is strictly in accordance with the technical specifications and requirements of the GB/T15308-2006 foam extinguishing agent in the factory inspection process. In the time of delivery of products to provide you with the test report and provide Chinese national mandatory product certification certificate issued by the Ministry of public security fire products conformity assessment center and the national fixed fire extinguishing systems and components of quality supervision and inspection center of the certificate, issued by the inspection report and the status information of fire protection products.

        My company to ensure that the products in accordance with the requirements of the time to send the goods to the designated locations, such as the foam filling to the foam tank, we will with the goods on the foam filling pump, appointed technical personnel to guide the filling, foam filling to the foam tank. If the customer has other special requirements, the two sides will be decided after the coordination and communication.

        In the warranty period, our company will appoint the relevant technical staff regularly receive user feedback, from the date of delivery, every two years for regular free inspection (we go to the scene to extract samples back to) by our company, quality inspection departments, conduct inspection, inspection report and provide a product storage reasonable use, and instructions, to prepare for the fire inspection.

        In the commissioning of the equipment, the company will cooperate with foam equipment manufacturers in conjunction with the relevant technical personnel, including the correct operation of equipment, common troubleshooting and other related issues.

        Our company has established a reasonable customer service service management system, will provide timely and thoughtful customer service service for you, after receiving your phone or fax as soon as possible to give technical reply, if necessary to the scene to solve the problem, we have received your notice within 48 hours after rushed to the scene to solve.

        Our company is responsible for the recovery of the old foam after the expiration of the work, to the user product update notice, it is recommended that the user to replace the new foam extinguishing agent, to ensure product quality reputation.